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Flat IO Access Trainer for Tibial Needle Insertion
Shipping & Return FAQs
Shipment
1. How much does shipping cost?
Shipping costs depend on the destination and product weight. You can see the final shipping cost at checkout. The cost is calculated automatically in real time.
2. When will my order ship?
In-stock items are usually processed and shipped within 1–3 business days after payment is confirmed. If an item is temporarily out of stock, we'll contact you with an updated timeline.
3. Where do you ship from?
We ship from the nearest available warehouse whenever possible, including our U.S. warehouse. If local stock is unavailable, your order may ship from our main warehouse in China.
4. How long will delivery take?
Estimated delivery times are:
-
U.S. local shipping: 3–5 days
-
Standard international shipping: 8–20 business days
Customs clearance or remote locations may require additional time. Expedited shipping may be available upon request.
5. How can I track my order?
Once your order ships, we'll email you a tracking number. Tracking may take 1–2 days to become active after dispatch.
Track your order: https://www.17track.net/en
Return and Refund
1. What is your return policy?
Returns or refunds are available within 7 days of receiving your order if the product is unused, in its original condition, and has a quality issue.
If you received the correct product and there is no quality issue, we do not accept returns or refunds.
2. What if I receive a damaged or incorrect item?
Please contact us as soon as possible after delivery with your order receipt or order number and photos or videos showing the product or package issue. We'll review the issue and arrange an exchange or appropriate solution.
3. How do I request a return or replacement?
Please contact our customer service team with your order receipt or proof of purchase and photos or videos showing the issue. We'll review your request and guide you through the next steps.
Email us: sales@ultrassist.com
The Flat IO Access Trainer is designed to simulate flat surface tibial and sternal intraosseous access, providing realistic bone and skin resistance for consistent IO needle insertion practice in classroom and clinical training settings.
Features:
- Realistic Flat Surface IO Simulation:
The flat profile with embedded bone structure replicates commonly taught IO access sites, including the proximal tibia and upper sternum, helping learners accurately identify landmarks and practice correct insertion techniques.
- Authentic Bone and Skin Resistance:
Constructed with high quality silicone and a 6 mm skin layer, the trainer provides lifelike tactile feedback during needle penetration and infusion practice.
- Stable Anti-Slip Base:
Designed to remain secure on training surfaces, allowing focused practice without unwanted movement or distraction.
- Durable and Reusable Construction:
Built for repeated training sessions, making it a reliable option for nursing schools, medical institutions, and emergency care training centers.
- Portable and Classroom Ready:
Compact size and protective packaging allow for easy transport between classrooms, hospitals, and field training environments.
- Versatile IO Training Tool:
Suitable for paramedics, nurses, medical students, and healthcare professionals practicing IO access, needle insertion, and infusion techniques in trauma and critical care scenarios.
Specifications:
- SKU: UA02044
- Brand: Ultrassist
- Material: quality silicone and ABS
- IO Trainer Size: 13.5 x 8.5 x 5cm
- Application: Intraosseous access training
For bulk purchase orders from universities, injection courses, BLS courses, medical institutions, and distributors, please contact us online or by email at sales@ultrassist.com.
Orders processed in 1–3 business days
Worldwide delivery with tracking; rates shown at checkout
Cards, PayPal, Apple Pay, Google Pay & T/T
Special pricing for multiple units
Custom products based on your design, sample, or requirements
Support for product issues and eligible returns & exchanges
Get pricing for bulk or custom orders
Support before and after purchase
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